🔒 OCEON Privacy Policy

Who We Are

Our website address is: https://oceon.in.
OCEON is an all-in-one online shopping platform offering groceries, fashion, electronics, and home essentials, with fast delivery and easy checkout across India.

Comments

When visitors leave comments or reviews on OCEON, we collect the data shown in the form, along with the visitor’s IP address and browser user agent to help with spam detection and fraud prevention.

An anonymized string (hash) from your email address may be provided to the Gravatar service to see if you’re using it. Gravatar’s privacy policy is available here: https://automattic.com/privacy. After your comment is approved, your profile picture will be publicly visible next to your comment or review.

Media

If you upload images to your OCEON account (e.g. product reviews or support tickets), avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to extract this data if the images are public.

Cookies

• If you leave a review or comment, you may opt to save your name, email, and website in cookies. These are for convenience so you don’t have to re-enter your details. These cookies last for one year.
• If you visit our login or checkout page, temporary cookies may be used to check if your browser accepts cookies or to manage your session.
• When you log in, we store cookies for login and screen preferences. Login cookies last for 2 days, display settings last for 1 year. Selecting “Remember Me” keeps you logged in for 2 weeks.
• If you log out, login cookies are cleared. If you publish a review, a temporary cookie may store the post ID; it expires after 1 day.

Embedded Content from Other Websites

Some blog articles, support content, or promotions on OCEON may include embedded content (e.g. YouTube videos, Instagram posts, partner brand content). These behave as if the visitor has visited that website directly. Such sites may collect data, use cookies, and track your interaction if you’re logged in to their platform.

Who We Share Your Data With

We do not sell your personal data.
If you request a password reset, your IP address may be included in the reset email for verification and security. Your data may be securely shared with:

• Our delivery/logistics partners
• Payment processors (e.g., Razorpay, Paytm, etc.)
• Fraud detection and spam protection services

How Long We Retain Your Data

• Comments and reviews, along with their metadata, are stored indefinitely to support ongoing moderation and trust-building on product pages.
• For registered users, we store your account and order history unless you delete your account.
• Admins can view and edit your data, but usernames are permanent.

What Rights You Have Over Your Data

You can:

• Request an exported file of the personal data we hold.
• Request deletion of your personal data (except what we’re required to keep for legal, administrative, or fraud-prevention reasons).
  Contact privacy@oceon.in for any data-related request.

Where Your Data Is Sent

Visitor data such as reviews or comments may be checked via automated spam and fraud detection tools to keep the platform safe for all users.